Virtual Solutions
Talk to a mold and home expert anywhere you are by phone or video.
-Angie's List Review
How it works
Share what's happening and we'll advise you.
Inquiry received
Thanks for reaching out to us. My name is Rich, what seems to be the problem today?
Details from client
I'm having some issues in my home but not sure where to start! Below are pictures I took this morning.
We ask questions
Can you tell me where these pictures were taken and how long have you noticed these issues?
More details
That's in our bathroom. I first noticed the mold about two months ago, but it's gotten worse in the last couple of weeks.
Problem solved
Ahh, no biggie. Here's what you can do to resolve the mold issue on your ceiling...
The virtual solutions story
That's why we started offering Virtual Mold Solutions years ago in an effort to save our customers time and money.
Examples of how virtual services handle a multitude of situations.
- Suspected fungal growth.
- What is that stuff on my ceiling?
- My crawlspace smells…is that a problem?
- Drainage questions.
Skip the in-home appointments.
We can help diagnose a problem that is more easily worked through with an interactive experience.
With virtual assistance, you can ask us virtually anything and make well-informed decisions.
How's this free?
This seems too good to be true.
These consultations help us grow our brand while being efficient with your and our resources.
The bottom line is we genuinely want to provide you and other homeowners with helpful information so they can make good decisions.
Schedule a free consultation
Choose a day and time convenient for you.
Tips and FAQs
If you choose the video option, please make sure you have a strong WiFi connection prior to connecting.
Try to provide adequate lighting for the problem you’re trying to diagnose.
Ask family members, roommates, or any other household member if they’ve noticed the problem. They may be able to provide extra details!
Our Virtual solution is typically for general home repairs and issues. For larger issues (such as draining, plumbing, or severe mold), we use it as a pre-in home inspection.
Our main goal of this service is to empower and inform. Not everything can be determined through a photo or video. If we cannot tell the issue from a virtual consultation, we won’t guess and provide you with false information. We also never push you to make an in-home inspection with us.
Nothing! We found by empowering our customers and providing them with the best information possible, if they do need our services in the future, they’ll keep us in mind or refer us. That’s a great reward for a simple phone call and helping you fix something yourself.
We have major projects that we work on, so saving our resources is just as important as saving yours!
Absolutely! We’re happy to set up an in-person inspection for your home needs.
We always try to start with at least a phone call prior to an in-person inspection to discuss the issue at hand. Inspections are a flat-rate of $85 for properties within the Triangle. This fee is waived if you hire us for your project work.
Absolutely not! You can live anywhere to use this service. However, if we suggest that a problem will need professional help — we may not be able to recommend companies in your area but we can help you know what questions to ask before hiring!